Daily Digest – November 3. Getting to Know Christine Scrivener of Spring Oaks Capital; Judge Lowers Fee in FDCPA Case

GETTING TO KNOW CHRISTINE SCRIVENER OF SPRING OAKS CAPITAL

  • Being comfortable saying uncomfortable things. That may describe Christine Scrivener in a nutshell. Whether it be admitting that she doesn’t know something — but likely has already started remedying that — or being comfortable saying “no” to someone, she’s not afraid of being honest. That commitment to comfort also manifests itself in how she treats other people and gets to know them for who they are. Read on to learn more about Scriv, her dream of regulatory clarity, and how a high school friend helped her launch a career in the ARM industry.
  • More details here.
  • This series is sponsored by Applied Innovation.

JUDGE LOWERS FEE AWARD IN FDCPA CASE

  • A District Court judge in Pennsylvania has lowered the fee award in a Fair Debt Collection Practices Act case, almost ending up exactly in the middle between the amount sought by the plaintiff and the amount suggested by the defendant.
  • More details here.

FOUR DATA BREACHES IN FIVE YEARS LEADS TO FTC ENFORCEMENT ACTION

  • The Federal Trade Commission has issued a Consent Order against a company that was accused of “lax” data security practices that resulted in four data breaches during the past five years, exposing the information for millions of individuals. The order does not include a monetary penalty, but requires the company to bolster its information security practices and limits the data that it can collect and retain.
  • More details here.

WHAT COMES AFTER OMNICHANNEL COMMUNICATIONS

  • Allow me a little flight of fancy as I take a couple of interesting nuggets I found online this morning and extrapolate them into some ideas I think the ARM industry should be thinking about, at least as it pertains to technology.
  • More details here.

WORTH NOTING: There was a no-hitter (combined) in the World Series last night … Cornhole has its first major scandal … If the Great Resignation begot Quiet Quitting, then Quiet Quitting is begetting Quiet Constraint … How the CEO of a company is helping his employees with their student loan debt … What the Federal Reserve’s rate hike means for you … The bad news: You didn’t win $1.2 billion in last night’s Powerball. The good news: You could win $1.5 billion in the next one … If you’re kids aren’t tall, maybe it’s because you drank too much coffee while you were pregnant.

Top 10 Thursday, part I

Top 10 Thursday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – December 2. Collector Accused of Violating Reg F Over Debt Parking; Data Breach at Wash. Collection Agency Impacts 3M Consumers

COLLECTOR ACCUSED OF VIOLATING REG F, FDCPA BY FURNISHING INFO ABOUT PLAINTIFF’S FATHER ON PLAINTIFF’S …

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