Daily Digest – November 1. FCRA Suit Alleges Impermissible Purpose; Judge Grants MTD Over Judgment Renewals

FCRA SUIT ALLEGES IMPERMISSIBLE PURPOSE, FAILURE TO INVESTIGATE DISPUTED DEBT

  • A defendant has removed a Fair Credit Reporting Act lawsuit to federal court in South Carolina, after it was sued for allegedly obtaining a plaintiff’s credit file without a permissible purpose and allegedly failing to conduct a reasonable investigation after a dispute was filed.
  • More details here.
  • This series is sponsored by WebRecon.

JUDGE GRANTS MTD IN FDCPA CLASS ACTION OVER JUDGMENT RENEWALS

  • A District Court judge in Nevada has dismissed – with prejudice – a plaintiff’s class-action complaint that a defendant violated the Fair Debt Collection Practices Act by filing renewals for a judgment on an untimely basis, ruling that the defendant renewed the judgments within the window set forth by state law.
  • More details here.

PRODIGAL’S SHANTANU GANGAL TALKS ABOUT HOW QUIET QUITTING AND INFLATION HAVE CHANGED THE ARM INDUSTRY, POSSIBLY FOREVER

  • Coming out of the COVID-19 pandemic has forced the accounts receivable management industry to face new realities, especially when looking at all of the factors influencing the performance of a collection operation, from contact rates to staffing concerns to the impact that inflation and a possible recession might have on consumers, noted Shantanu Gangal, the chief executive of Prodigal and the latest industry professional to go Behind the Curtain with Mike Gibb and Michael Lamm of Corporate Advisory Solutions.
  • More details here.
  • This series is sponsored by Corporate Advisory Solutions.

APPEALS COURT UPHOLDS FIRING OF POOR-PERFORMING CUSTOMER SERVICE REP

  • The Court of Appeals for the Third Circuit has upheld a lower court’s ruling in favor of a company that was sued for firing a customer service representative who was hurt in a car accident and was one of the lowest-ranked employees in the office after it was accused of discriminating against the employee because of her disability and retaliating against her for the accommodations it had to make for her to continue working.
  • More details here.

WORTH NOTING: Nobody won last night’s Powerball drawing, so the one tomorrow night will be for at least $1.2 billion … How inflation is impacting the list of the best places to retire in the United States … How to keep Millennial employees engaged … How celebrities dressed up for Halloween … Screw the four-day workweek. Now there is the three-day workweek … How remote work may help companies survive a recession … An epic tale of losing $30,000 in Bitcoin … How much more your Christmas tree is going to cost this year.

Trailer Tuesday, part I

Trailer Tuesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

Check Also

Daily Digest – December 5. Senate Bill Aims to Restrict Medical Debt Collections; Calif. Appeals Court Upholds Ruling for Creditor in RFDCPA Case

SENATE BILL SEEKS TO PLACE RESTRICTIONS ON MEDICAL DEBT COLLECTION A bill has been introduced …

Leave a Reply

Your email address will not be published.

X