Daily Digest – September 22. Getting to Know Kristina Hughes of Receive Revenue Recovery; Judge Dismisses Hunstein Case for Lack of Standing

GETTING TO KNOW KRISTINA HUGHES OF RECEIVE REVENUE RECOVERY

  • Kristina Hughes is the first member of her family to go to college, and now, three short years after joining Receive Revenue Recovery, she has been promoted to VP of Operations.
  • Read on to learn more about Kristina, the situations that turn her into a procrastinator, and why she thinks her time management skills are second to none.
  • More details here.
  • This content is sponsored by Applied Innovation.

JUDGE DISMISSES HUNSTEIN CASE FOR LACK OF STANDING

  • Simply alleging that the defendant violated the Fair Debt Collection Practices Act by using a vendor to print and mail a collection letter does not give the plaintiff standing to sue, the judge ruled.
  • The plaintiff failed to allege having suffered any type of injury whatsoever.
  • More details here.

BILLS INTRODUCED TO BLOCK FUNDING FOR CFPB IF FED LOSES MONEY

  • The CFPB gets its money from the Federal Reserve Board through a process the bypasses Congress, something Republicans have never liked.
  • Bills introduced in the House and Senate would prohibit the Fed from handing over any money to the CFPB if the Fed incurs a loss on its balance sheet.
  • More details here.

HALSTED FINANCIAL SERVICES PARTNERS WITH PRODIGAL TO ELEVATE CUSTOMER EXPERIENCES

  • A first-hand account of what using Prodigal’s ProNotes has done for a collection operation that places a “high value” on conversations with consumers.
  • Using Prodigal’s products has helped Halsted “lean into learning,” the company’s founder says.
  • More details here.

WORTH NOTING: Is it any surprise that Hawaii is considered to be the happiest state in the union? … Home prices are falling fast across the country … Why you should think twice about those “first day of school” photos you post on social media … It’s going to be a pricey holiday season for parents … How much the average American expects to make at a new job … Why does the Federal Reserve Board raise interest rates? … A hurricane might be heading our way … The best car phone mounts and chargers.

Tips for everyday living

Michael Caine reading poetry

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – September 23. New Trend of Accusing Collectors of Ignoring Cease Communication Requests; House Republicans Demand Answers from Chopra

NEW TREND OF ACCUSING COLLECTORS OF IGNORING CEASE COMMUNICATION REQUESTS More collectors are being sued …

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