Daily Digest – July 27. Judge Partially Grants MSJ for Defendant in FDCPA Case; Lender to Pay $19M For Credit Reporting ‘Failures’

JUDGE PARTIALLY GRANTS DEFENDANT’S MSJ IN FDCPA CASE OVER LOCATION INFORMATION CALLS

  • A District Court judge in New York has partially granted a defendant’s motion for summary judgment, denied the plaintiff’s motion for summary judgment in a Fair Debt Collection Practices Act case involving a pair of location information calls that were placed to the plaintiff’s mother. The ruling overturns a recommendation from a Magistrate Court judge that said the second location information call and a request from the defendant’s representative asking the mother to have the daughter call the defendant back were in violation of the FDCPA.

LENDER TO PAY $19M FOR ‘WIDESPREAD’ CREDIT REPORTING ‘FAILURES’

  • The Consumer Financial Protection Bureau yesterday announced a consent order with Hyundai Capital America, the financing arm of Hyundai Motors, in which the company will pay $19 million in restitution and fines after being accused of reporting inaccurate information to the credit reporting agencies on more than 2 million of its customers.

CALIF. APPEALS COURT UPHOLDS RULING FOR BANK IN CALL CENTER COMPENSATION CASE

  • A California Appeals Court has upheld a lower court’s summary judgment ruling in favor of a financial institution that was sued for not separately itemizing a bonus paid to its call center workers for fluently speaking languages other than English, ruling that the bank did not violate state law in how it compensated employees with this particular skillset.

23 COMPANIES SEEKING COLLECTION TALENT

WORTH NOTING: The Mega Millions jackpot has surpassed $1 billion … How moms and dads can save time and money during back-to-school season … Fans of Lego and fans of Atari now have overlap on their Venn diagrams … Lessons learned about going “all-in” on iPhone photography … How to beat, even benefit, from inflation … The most beautiful sights in the U.S., according to 450,000 travel reviews … The 20 best books of 2022 so far, according to Amazon editors … Maybe the Choco Taco isn’t dead yet after all.

How YouTubers make money

Movie Clip Wednesday

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

Check Also

Daily Digest – December 1. Getting to Know Maria Soria of Gulf Coast Collection Bureau; Judge Grants MTD in FDCPA Case Over Creditor ID in Letter

GETTING TO KNOW MARIA SORIA OF GULF COAST COLLECTION BUREAU Maria Soria’s days at Gulf …

Leave a Reply

Your email address will not be published.

X