Daily Digest – July 22. Judge Denies Defendant’s MSJ in FDCPA Case; Collector Facing Reg F Class-Action

JUDGE DENIES DEFENDANT’S MSJ, PARTIALLY GRANTS PLAINTIFF’S MOTION IN FDCPA CASE

  • A District Court judge in California has partially granted a plaintiff’s motion for summary judgment while denying a defendant’s motion in a Fair Debt Collection Practices Act case, ruling that the defendant violated its discovery obligations by not providing documentation to prove the current creditor owned the debt in question and had a right to collect on it.

COLLECTOR FACING CLASS ACTION FOR ALLEGEDLY NOT INCLUDING VALIDATION INFORMATION IN NOTICE

  • A class-action complaint has been filed against a collection agency in federal court in South Carolina, accusing it of violating the Fair Debt Collection Practices Act and Regulation F because it allegedly sent an initial collection notice that did not contain any of the required validation information. This content is sponsored by WebRecon.

PANEL DISCUSSES HOW BLOCKCHAIN COULD IMPROVE DEBT COLLECTION PROCESS

ROBOCALL NUMBERS DECLINING, BUT ROBOTEXT VOLUME EXPLODING: REPORT

  • The number of scam robocalls has dropped by nearly 50% in the past year, but the number of scam text messages has increased by a factor of 12 in the same timeframe, according to a report released this week by the U.S. PIRG Education Fund. As well, about 80% of consumers are choosing not to answer phone calls from unknown numbers, which, for companies in the accounts receivable management industry, further demonstrates the importance of using proper caller ID when making calls to consumers.

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Funny Friday, Part I

Funny Friday, Part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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GETTING TO KNOW MARIA SORIA OF GULF COAST COLLECTION BUREAU Maria Soria’s days at Gulf …

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