Daily Digest – July 7. Getting to Know Carl Harkleroad of Imagined.Cloud; Judge Partially Grants MTD in FDCPA Class Action

GETTING TO KNOW CARL HARKLEROAD OF IMAGINED.CLOUD

  • I learn something new every time a profile is published and I have Carl Harkleroad to thank for introducing me to the “one shower” rule (read below for details). But Carl, a legend on the technology side of the accounts receivable management industry, is known for offering great advice and insights. Read on to learn more about Carl, how he changed the lives of former employees, and why you’ll never find him in port when his cruise ship docks. This series is sponsored by Applied Innovation.

JUDGE PARTIALLY GRANTS MTD IN FDCPA CLASS OVER DIFFERENT ACCOUNT NUMBERS IN LETTER

  • A District Court judge in Michigan has granted a defendant’s motion to dismiss a class action on one of the claims accusing a company of violating the Fair Debt Collection Practices Act, but denied the motion to dismiss the remaining claims, ruling that using different account numbers when attempting to collect on the same debt and not responding to dispute requests is enough to classify the letters as deceptive and misleading.

VIDEO: ACA INTERNATIONAL CEO SHARES DETAILS ABOUT UPCOMING CONVENTION

MORE CONSUMERS USING BNPL FOR EVERYDAY PURCHASES, SENDING UP RED FLAGS

  • More consumers are using Buy Now, Pay Later offerings for everyday expenses and necessities like food and gas, leading consumer advocates and economists to worry about the state of the economy and the lack of insight into just how much debt consumers are taking on, likening the product to the “Wild West” with few checks and balances.

WORTH NOTING: What to wear now that people are going back into the office … How to know if you suffer from “face blindness” … The salaries of everyone working in the White House … How to deal with passive-aggressive coworkers … The secret to retiring a millionaire … Low-income households have just six months before they use up all their savings, according to an economist … Scientists think a fireball that roared over New Zealand was a rare daytime meteorAn inspiring message from the coach of Duke’s women’s basketball team.

How to practice effectively

The secret to mastering life’s biggest transitions

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – December 1. Getting to Know Maria Soria of Gulf Coast Collection Bureau; Judge Grants MTD in FDCPA Case Over Creditor ID in Letter

GETTING TO KNOW MARIA SORIA OF GULF COAST COLLECTION BUREAU Maria Soria’s days at Gulf …

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