Minneapolis, MN, April 11, 2022 – DCM Services, Inc. (“DCMS”), a portfolio company of NMS Capital (“NMS”) announced today that Michael Rosenthal has been appointed CEO, and former CEO, Tim Bauer, has been appointed to the DCMS Board of Directors. These new appointments support the company’s vision for continued excellence and growth.
Bauer commented on these appointments, “I joined DCMS as CEO in 2017, and the last four and a half years have been the greatest experience of my career. The Company’s culture of compliance while operating with empathy, dignity, and respect in all interactions with consumers, is like no other entity in the ARM space. The entire staff operates with a unified mission: Inspired to Create Solutions. After 40 years in the industry, now is the right time for me to retire and allow a new CEO to lead this great group to the next phase of growth. NMS has been an excellent partner in supporting DCMS and my transition from CEO to a member of the Board of Directors, and after an extensive search for my replacement, we are thrilled for Mike to be joining the Company.”
Noel Jeon, Managing Director at NMS added, “We are extremely grateful for Tim’s leadership of DCMS to record performance, and Tim’s transition to the Board of DCMS will ensure his experience and knowledge of the business and industry will continue to benefit the Company in this next chapter. We are equally excited for Mike to join DCMS as the next CEO. He brings over 25 years of experience in the consumer finance and BPO industries, and we believe his experience and leadership will add tremendous value to DCMS. We look forward to working with Mike in the years to come.”
Michael Rosenthal commented, “DCMS has a long-standing history as the market leader in the ARM industry, specializing in estate recoveries. The primary reason for the Company’s unparalleled reputation in the industry is the culture they have built that deeply cares about every consumer each employee interacts with. I am excited to be a part of DCMS and remain committed to ensuring that our clients and consumers receive even better service each new day.”
Mike joins DCMS from Alorica, where he was most recently Senior Vice President of Alorica Financial Solutions and President of its SST division. Prior to Alorica, Mike held leadership roles at Radius Global Solutions, Veldos, TransUnion, and First North American National Bank.
About DCM Services:
Minneapolis-based DCM Services is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, auto, retail, telecom, credit union, government, and utilities industries through innovation and performance. Its recovery solutions offer a full range of services, from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, please visit www.dcmservices.com.
About NMS Capital:
NMS Capital is a New York headquartered private investment firm specializing in strategic equity investments and leveraged buyouts of lower middle market companies. The firm was formed through the spin-out of a group of portfolio companies from the Goldman Sachs Merchant Banking Division. NMS focuses on companies headquartered in the U.S. poised to benefit from sustainable growth trends with particular concentration on companies in Business Services and Healthcare Services. For additional information on NMS, please visit the firm’s website at www.nms-capital.com.