Compliance Advisor Tonia Brown joins ARM Compliance Business Solutions 

Birmingham, Alabama – ARM Compliance Business Solutions is excited to announce that Tonia Brown has joined the company as a Senior Compliance Advisor. In this role, Tonia will navigate ARM Compliance Business Solutions clients through the ever-changing regulatory compliance requirements of consumer financial laws by enhancing their Compliance Management System through policy development and implementation, training development, service provider oversight, audit controls and risk assessments. 

Tonia joins the company with over 15 years of industry experience in both first-party and third-party revenue cycle management. Prior to joining ARM Compliance Business Solutions Tonia was the Executive Vice President at Automated Collection Services, Inc. (ACSI), a Tennessee debt collection agency, where she was responsible for Corporate Compliance, Clients Services and Human Resources.

In her 13 years at ACSI she was responsible for all aspects of ACSI’s corporate administration services including higher education, healthcare, government, and financial/private sector including, regulatory compliance and quality control auditing activities, dispute and complaint resolution, Consumer Helpline, training, internal and external audits, and client contract audits. Tonia holds certifications as a Compliance & Ethics Professional (CCEP), Society of Corporate Compliance & Ethics Healthcare Compliance (CHC) and Credit and Collection Compliance Officer (CCCO). She is an active member of ACA International and Receivables Management Association International and currently serves as Middle TN & Southern KY Better Business Bureau Treasurer.

“I am absolutely delighted to have Tonia on my team,” said Sara Woggerman, President of ARM Compliance Business Solutions. “Her experience specifically in the healthcare revenue cycle adds immediate value to our clients in this market at a time when regulatory scrutiny is elevated.” “Tonia has an incredible calming presence when collaborating with clients to overcome their unique challenges and I am excited to see her grow at ARM Compliance Business Solutions.”

“I have spent the last several years watching and learning from Sara and knew her to be a solid leader with her eyes always on the ever-changing regulations in our industry, said Tonia Brown.” “Working with her through ARM Compliance Business Solutions was a no-brainer for me. “I am thrilled to be a part of her team!”

About ARM Compliance Business Solutions, LLC. 

ARM Compliance Business Solutions, LLC. was formed in 2020 to provide professional advisory services to the accounts receivables management industry through its delivery of compliance risk assessments, outsourced compliance services, service provider oversight and executive level training. ARM Compliance Business Solutions in a recognized leader in compliance and operational strategies to improve the consumer experience and enhance business practices for their clients. For more information, visit www.armcbs.com or contact Sara Woggerman at sara@armcbs.com

Check Also

Suspending Licenses Doesn’t Improve Collection Rates: Report

State law in Tennessee allows for the revocation of driver’s licenses of those who owe …

Leave a Reply

Your email address will not be published.

X