Daily Digest – June 11. Judge Grants MSJ for Defendant in FDCPA Case Over Letter; Tips to Hire the Best Candidates, Even in a Tough Job Market

JUDGE GRANTS MSJ FOR DEFENDANT IN FDCPA CASE OVER COLLECTION LETTER

  • A District Court judge in New York has granted a defendant’s motion for summary judgment after it was sued for a laundry list of alleged violations of the Fair Debt Collection Practices Act in a letter that was sent to the plaintiff while also declining a motion from the plaintiff to strike an affidavit and supporting evidence that was submitted by the defendant.

TIPS TO HIRE THE BEST CANDIDATES, EVEN IN A TOUGH JOB MARKET

  • It might not seem like much until you sit down and actually quantify it, but hiring a job applicant who is not a good fit for your company can be a very costly mistake. Not just in the money that you spend on screening, training, and compensating the employee, but the money it takes to screen, hire, and train that employee’s replacement. On top of that are the intangible costs, like decreased customer service, lower recovery rates, and the impact that a bad employee has on a company’s morale. These are all reasons why it is so important to develop a screening process that identifies the candidates who are going to be the best fit for your company. And while that may seem like a luxury in today’s job market, compromise is never a word that should enter your vocabulary when considering an applicant for a job with your company, noted a panel of experts who participated in a webinar this week that was sponsored by Peak Revenue Learning.

ONE-THIRD OF CONSUMERS FIND ERRORS ON CREDIT REPORTS: STUDY

  • More than one-third of individuals participating in a study organized by Consumer Reports found at least one error on their credit report, leading the advocacy group to call on furnishers — including debt collectors — to be required to follow stronger standards to ensure the accuracy of information contained in credit reports.

SPIRE RECOVERY SOLUTIONS DONATES TO SHRINERS HOSPITAL FOR CHILDREN

  • Spire Recovery Solutions, a professional and nationally licensed full-service debt collection agency located in Lockport, New York, announces a $1500 donation to the Shriners Hospitals for Children.

WORTH NOTING: How to control and learn to love being angry … Someone should sign that mother to a contract … You can own the home of one of the greatest sidekicks in television history for just $7 million … How to reopen your office, safely … Among the items that are getting more expensive — the cost of bacon is up 13% in the past year … What it’s like to drive a $4 million supercar … The gifts that wedding planners give when they go to weddings … Questions to help you decide if you should go back to the office.

The best place to find courage

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The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – June 15. Judge Grants MTD in FDCPA Case Over Attorney’s Fees; Which Hospitals Are the Most ‘Predatory’?

JUDGE GRANTS MTD IN FDCPA CASE OVER ATTORNEY’S FEES Being confused about whether he owed …

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