Daily Digest – June 10. Getting to Know Diann Jenkins of Credit Bureau of Jonesboro; Ninth Circuit Reverses Ruling in FDCPA Case

GETTING TO KNOW DIANN JENKINS OF CREDIT BUREAU OF JONESBORO

  • There is no doubt that new ways of doing business are revolutionizing the accounts receivable management industry. But it is important to remember that the old ways of doing business worked pretty well, too. Take, for example, the best piece of advice that Diann Jenkins — who has been working in this industry for 44 years — has ever received: smile before you pick up the phone. Something so simple, yet so important. There is so much that can be learned from the people — like Diann — who have helped build this industry to what it is today. Read on to learn more about Diann and her pragmatic approach to making sure things are done the right way. This series is sponsored by Applied Innovation.

NINTH CIRCUIT REVERSES RULING IN FDCPA CASE OVER TYPE OF DEBT

  • Anyone who has been in this industry for more than a hot minute knows that the Fair Debt Collection Practices Act applies to any debt in which the subject of the transaction is for primarily personal, family, or household purposes. But every now and then a case comes along where the type of debt in question is more of a square peg that can’t be pounded into that round hole of a definition. The Ninth Circuit Court of Appeals was faced with just such a case, and determined that a District Court judge erred in ruling that the FDCPA did not apply to a property that was purchased by the plaintiffs and being rented out, saying that the judge did not look closely enough at whether the transaction was for commercial or consumer purposes.

JUDGE GRANTS MOTION FOR DEFENDANT IN FCRA CASE OVER DISPUTED TRADELINE

  • A District Court judge in Alabama has granted a defendant’s motion for judgment on the pleadings after it was sued for allegedly violating the Fair Credit Reporting Act because it referenced a monthly payment amount on a tradeline that had been closed and where the balance was $0 when furnishing information to the credit reporting agencies.

CALIF. AG ISSUES WARNING THAT CHILD TAX CREDITS ARE EXEMPT FROM GARNISHMENTS

WORTH NOTING: A question we have all faced in recent months — to shake or not to shake … A California man was stuck inside a piece of farm equipment for two days before being rescued … Why now is a good time to sell a used car, but maybe not to buy one … Companies are raising wages to attract new workers … Add paint to the growing list of things that are going to cost more … The Hoff is coming to the rescue again … How doctors choose sunscreen … The most livable cities in the world, none of which are in North America.

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The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – June 14. CFPB To Make Decision on Rule Delay This Month; Appeals Court Affirms Dismissal of FDCPA Suit

CFPB PUBLISHES RULEMAKING AGENDA; DECISION ON DEBT COLLECTION RULE DELAY EXPECTED THIS MONTH The Consumer …

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