Home / Daily Digest / Daily Digest – January 16. Getting to Know Renee Hulett; Time-Zone Miscalculation Leads Judge to Grant MSJ For Defense

Daily Digest – January 16. Getting to Know Renee Hulett; Time-Zone Miscalculation Leads Judge to Grant MSJ For Defense

GETTING TO KNOW RENEE HULETT OF RECOVERY MANAGEMENT SOLUTIONS

  • Renee Hulett has only been in the consumer collections world for a couple of years, but she has definitely picked up some good habits, which probably explains why she is moving up the ladder. And she makes it sound like everyone should try Bocce’s and Leonardi’s pizza if you ever make it to Buffalo. Read on to learn more about Renee and how she lives by the 3 P’s — policies, procedures, and processes. 

TIME-ZONE MISCALCULATION LEADS JUDGE TO GRANT MSJ FOR DEFENDANT IN FDCPA CASE OVER FAXED DISPUTE

  • A District Court judge in Illinois has granted a defendant’s motion for summary judgment after it was sued for violating the Fair Debt Collection Practices Act because it did not mark an account as disputed after the plaintiff allegedly faxed her dispute during the validation period.

LAWYER DEFENDING CFPB BEFORE SUPREME COURT CALLS SEILA LAW’S CASE ‘REMARKABLY WEAK’

  • The lawyer picked to defend the leadership structure of the Consumer Financial Protection Bureau before the Supreme Court is showing that he has completely finished all of the Kool-Aid and will not be soft-playing his arguments.

WHY OTHER INDUSTRIES SHOULD TAKE A PAGE FROM COLLECTORS

  • I came across this article around the holidays and I bookmarked it because I thought it offered some interesting data and had some applicability to the credit and collections industry, even though it isn’t about the industry. The article in question discusses why some companies seem to excel at providing bad customer service even though they remain highly profitable.

WORTH NOTING: Who knew there was such a debate surrounding the concept of “boneless wings” … Americans are drinking a lot more alcohol these days … Do you have to say hello to your co-workers? … The cool office perks that are the most over-rated … If you drink coffee from your own pot or machine, you might not want to read thisEverything you need to know before you start watching “Star Trek: Picard” … Critics of Rep. Nancy Pelosi don’t like that she used so many ceremonial pens to sign the articles of impeachment … A trick to improve your presentation skills.

How to spot fake jewelry

How to keep an audience engaged

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Daily Digest – February 18. Judge Grants MTD in FDCPA Case Over Creditor Name in Letter; Indiana Supreme Court Reverses Ruling on SOL

JUDGE GRANTS MTD IN FDCPA SUIT OVER CREDITOR NAME IN LETTER A District Court judge …

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