CFPB REVERSES STANCE, NOW AGREES LEADERSHIP STRUCTURE IS UNCONSTITUTIONAL
- The Consumer Financial Protection Bureau yesterday admitted that its leadership structure is unconstitutional, agreeing with a law firm suing the agency that the Supreme Court should hear arguments on the topic.
AGENCY EXECUTIVES SHARE TIPS TO HELP HIRE THE BEST COLLECTORS
- In today’s job market, individuals can be a lot pickier about where they work. Hundreds of resumes that are submitted turn into a handful of viable candidates who actually show up for the interview, and maybe one or two people accept an offer and make it through lunch on the first day. Finding qualified individuals who can become collectors is as hard as it’s ever been. Even as collection agencies get better at sourcing new candidates, be it through referrals, job fairs, or online job sites, turning those pieces of paper into an actual living, breathing employee is no easy feat today.
APPEALS COURT REVIVES FINDER’S FEE CASE AGAINST COLLECTION AGENCY
- The Court of Appeals for the Third Circuit has reversed a lower court’s ruling that a collection agency was not obligated to pay a “finder’s fee” to a networking company after winning a contract to work with the Department of Education.
SUMMARIZING NEW BATCH OF COMMENTS, INCLUDING ONE FROM LAW PROF. WITH PSYCHOLOGY DEGREE
- Many more comments were filed yesterday in response to the Consumer Financial Protection Bureau’s proposed debt collection rule, including those from consumer advocacy groups, collection agencies, creditors, and trade groups. At the very least, there is some value in organizing these to save you the time of having to dig through all of the comments.
ARTICLE SHARES ‘TRUE CONFESSIONS’ FROM DEBT COLLECTORS
- Truth be told, anytime someone in the credit and collection industry sees a headline in a mainstream media outlet that declares: “True confessions: What it’s like to be a debt collector,” they likely cover their eyes as they scroll down the page and worry about anecdotes that portray collection agencies as boiler rooms with people screaming at individuals over the phone, but in this case, it’s not altogether terrible.
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