The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us to find out about our 90 Day Try Us Program. Call 800-884-4397 or visit www.microbilt.com.
GETTING TO KNOW BOYD GENTRY
- Like most, Boyd Gentry did not grow up with aspirations of being in the credit and collection business. But he also likely wouldn’t trade his 16 years in the business for anything else, especially since it led him all the way to the Supreme Court. Read on to learn more about Boyd and why he can’t in to a band that practices in his own garage.
JUDGE PARTIALLY GRANTS MTD IN FDCPA LETTER CASE, BUT ALSO HINTS AT AWARDING SUMMARY JUDGMENT FOR PLAINTIFF
- A District Court judge in New York has partially granted a defendant’s motion to dismiss but also ordered the defendant to show cause why the plaintiff should not be granted summary judgment on another count in relation to a collection letter that was sent.
‘SERVICE WITH A SMILE’ MAY LEAD EMPLOYEES TO DRINK MORE: RESEARCH
- Collection agencies ask their collectors to be happy and upbeat when on the phone, and many trainers tell collectors to smile even though they are on the phone because it’s possible to “hear” a smile and smiling can change the tone and pitch of an individual’s voice. Being forced to smile and regularly fake or amplify emotions may also lead to more drinking, according to researchers from Penn State University and the University of Buffalo.
SENATE SUBCOMMITTEE HOLDING HEARING TODAY ON ROBOCALLS
- The Senate Commerce Committee’s Subcommittee on Communications, Technology, Innovation is scheduled to hold a hearing today on the topic of robocalls.
AVERAGE TAX REFUND INCHING HIGHER: IRS COMMISSIONER
- After a slow start, the average income tax refund has rebounded and is now pretty close to the average refund from last year, the commissioner of the Internal Revenue Service told Congress yesterday.
WORTH NOTING: One of the many reasons why I love hockey: Score a goal and then look for your teeth … Meet the scientist behind the first-ever image of a black hole … How to get a free cup of coffee at Wawa today … Meet the office’s productivity killers … Two words you don’t always see next to each other: Sexy and Easter … The best time to bring up salary when interviewing for a new job … The must-have tools for anyone who purports to have a green thumb … This is a pretty great tennis comeback.
Why the photo of a black hole is such a big deal
Adopting the millionaire mindset
The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us to find out about our 90 Day Try Us Program. Call 800-884-4397 or visit www.microbilt.com.