The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.
GETTING TO KNOW BOB DUENKEL OF WILLIAMS & FUDGE
- Like most people in the collection industry, Bob Duenkel did not grow up wanting to be a collector. But thanks to a friendly referral, he has made it his home for the past 35 years. Duenkel, who is usually in the office while most people are still sleeping soundly in bed, has fallen in love with helping consumers and working through their complaints. Read on to learn more about Bob and why he’s never likely very far away from a coffee mug.
KRANINGER VOTE IN SENATE SCHEDULED FOR TODAY
- A published report says that Senate Majority Leader Mitch McConnell [R-Ky.], is planning on putting the nomination of Kathy Kraninger before the full Senate today to confirm her as the next director of the Bureau of Consumer Financial Protection. It is expected that Kraninger’s nomination will pass the Senate and she will be confirmed as the next director, replacing Mick Mulvaney, who has been the agency’s acting director for the past year.
JUDGE GRANTS SUMMARY JUDGMENT IN FAVOR OF DEFENSE OVER CREDITOR NAME IN COLLECTION LETTER
- In yet another case involving a plaintiff accusing a collection agency of violating the Fair Debt Collection Practices Act by not clearly identifying the name of the creditor in a collection letter, a federal judge in the Western District of Washington has granted a motion for summary judgment in favor of the defendant.
AGENCY LABELED AS ‘CONTROVERSIAL’ FOR HAVING BEEN FINED BY BCFP
- Being labeled as controversial is likely never a good thing, especially when you’re a collection agency. But a local news publication in Rhode Island has used that adjective to describe Transworld Systems, which just entered into a contract with the Cranston (R.I.) School Department to help collect unpaid school lunch debts.
BILLINGTREE RELEASES RESULTS OF HEALTHCARE SURVEY
- BillingTree®, the payment problem solvers™, today released the findings of its third annual Healthcare Operations and Technology Survey, designed to identify payment challenges and technology adoption in the industry year on year. The report found that while the most common payment methods accepted continue to be on-site, mail and live phone agents, online payments are now not far behind. Findings indicate 63% of providers already accept web portal payments and over a quarter now offer text-based payment options – a significant increase from previous years.
WORTH NOTING: The backlash against Christmas songs continues … Huge news: The Kardashians are not releasing a Christmas card this year … Living Coral is the color of the year … The parent company of a dozen for-profit colleges closed up shop yesterday … A coast-to-coast storm is on the way … Photos from yesterday’s funeral for President George H.W. Bush … Why people are moving out of the Northeast … Five Marines are missing after a botched refueling operation in Japan … USA Gymnastics filed for bankruptcy protection.
A drone that cleans windows
Bear repellent spray sickens workers at an Amazon warehouse
The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.
