Daily Digest – October 26. Patience, Empathy Are Keys to Being Successful Negotiators; Colo. Appeals Court Overturns Ruling on Overshadowing Case

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

 

PATIENCE, EMPATHY ARE KEYS TO BEING SUCCESSFUL NEGOTIATORS

  • Rule number one for collectors when negotiating with an individual is always ask for the balance in full. If the individual says that is not possible, then rule number two for collectors is never be the party that throws out the next number in the negotiation.

 

COLO. APPEALS COURT OVERTURNS RULING ON OVERSHADOWING CASE

  • The Colorado Court of Appeals has overturned a lower court’s ruling with respect to how the “least sophisticated consumer” is defined as a result of an overshadowing case related to allegations that a collection agency violated the Colorado Fair Debt Collection Practices Act.

 

PENNSYLVANIANS STRUGGLING TO PAY HEALTHCARE BILLS: SURVEY

  • Nearly half of Pennsylvanians have experienced healthcare affordability issues in the past year and one-third of those who participated in a survey have struggled to pay healthcare bills, according to a report from the Altarum Institute.

 

PDCFLOW CELEBRATES 15 YEARS OF SERVING CUSTOMERS

  • On October 16th, 2018, Accounts Receivable payment hub PDCflow reached a landmark anniversary, celebrating 15 years in business. The company was created in 2003 specifically to provide payment processing services to the debt collection industry.

 

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Why overplaying can be dangerous

Funny Friday

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

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