Daily Digest – October 8. Crunch Petitions Ninth Circuit for En Banc Hearing in TCPA Case; The Changing Dynamics of Collector Compensation

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

 

CRUNCH PETITIONS NINTH CIRCUIT FOR EN BANC HEARING IN TCPA CASE

• The defendant in a Telephone Consumer Protection Act case that has rocked the ARM industry on Thursday filed a request with the Ninth Circuit Court of Appeals seeking a full hearing before a full slate of the court’s judges in an attempt to overturn a decision about what constitutes an automatic telephone dialing system.

 

THE CHANGING DYNAMICS OF COLLECTOR COMPENSATION

• The best way to compensate collectors is to figure out what behavior you want them to have and then develop a compensation model that provides incentives for meeting that behavior. That was the over-riding consensus from a panel of agency executives who spoke as panelists for a webinar recently about collector compensation.

 

BAD DEBT TOTALS AT WISCONSIN HOSPITALS CLIMBING

• A report from the Wisconsin Hospital Association revealed the amount of uncompensated healthcare, which includes unpaid debts, has risen 14% in the past two years and now stands at more than $1.1 billion. The amount of bad debt accounted for $583 million of that total, according to the report.

 

SCHOOL DISTRICT MULLS OPTIONS OVER UNPAID LUNCH DEBTS

• A school district in New Hampshire is mulling its options as it deals with $32,000 in unpaid school lunches. One possible option is to place any account with a balance of more than $20 with a collection agency, although some in the district are reluctant to take the step, calling it a “shake down.”

 

WORTH NOTING: Twenty people were killed in a limousine accident in New York on Saturday … Watch a time-lapse video of a bear’s weight gain during the summer … Why Navient stopped settlement talks with the BCFP after President Trump won the election … Researchers have developed a new font that helps people with their memory … The cases the Brett Kavanaugh will hear first as a member of the Supreme Court … A lot of experts are concerned about the state of the U.S. economy … What’s open and not open on Columbus Day … Another hurricane is brewing in the Gulf Coast … For everyone who was curious about Taylor Swift’s political leanings … Wouldn’t want to be the person who bought this painting … Happy Thanksgiving to all my Canadian friends and family.

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The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.