Daily Digest – August 20. Self-Pay Operations Offer Huge Opportunities to Collection Agencies; Judge Dismisses TCPA Class Act Over Meritless Claims

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

 

SELF-PAY OPERATIONS OFFER HUGE OPPORTUNITIES TO COLLECTION AGENCIES

• Regardless of what you call it, there is a significant opportunity for agencies willing to make the investment in an early-out, self-pay, or extended business office operation, according to a pair of experts who spoke on the topic during a webinar last week. While the service goes by many different names, that should not stop companies from making an investment in a self-pay operation, because not only are there huge revenue upsides, but also the potential to create lasting, long-term partnerships with clients beyond the traditional collection agency-healthcare provider relationship, the speakers said.

 

JUDGE DISMISSES TCPA CLASS ACTION OVER MERITLESS CLAIMS

• A federal judge has ruled that a plaintiff failed to show cause in claiming a utility company violated the Telephone Consumer Protection Act and has dismissed a lawsuit against the company.

 

APPEALS COURT RULES POTENTIAL VIOLATION OF STATE LAW DOES NOT CREATE PRECEDENT FOR FDCPA VIOLATION

• The Court of Appeals for the Eleventh Circuit, in an unpublished opinion, has upheld a lower court’s ruling that granted summary judgment in favor of a defendant that was accused of violating the Fair Debt Collection Practices Act and the Florida Consumer Collections Practices Act by sending a collection letter four days earlier than originally intended.

 

JUDGE DENIES MOTION TO DISMISS FDCPA LAWSUIT OVER REFERENCE TO CREDIT BUREAU IN LETTER

• A collection agency has lost a motion to dismiss a lawsuit filed by an individual who received a collection letter from the defendant that included the language “Member of Experian” in it, which the plaintiff is alleging constitutes a violation of the Fair Debt Collection Practices Act by implying that a debt collector operates or is employed by a consumer reporting agency.

 

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The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.