The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
FORMER AGENCY OWNERS SHARE BLUEPRINT FOR SUCCESSFUL STRATEGIC PLANNING
- Collection agency executives spend most of their time working “in” their company and not “on” it, and that can hinder growth and cause them to miss out on opportunities, said a pair of former agency owners during a webinar yesterday. The former owners are Gary Anzalone and Mark Neeb, two well-known names in the industry who now spend a lot of time helping agencies improve their operations. The webinar was sponsored by G2 Consulting and was on the topic of strategic planning.
EXPERTS SHARE IDEAS TO HELP COLLECT ON JUDGMENTS
- Judgments can be tricky, depending on the jurisdiction, but that doesn’t mean they should be ignored, according to a pair of executives who spoke on a webinar recently about the topic. The speakers were Jay Coulter, a vice president at Resurgent Capital Services, and Brian Winn from the Winn Law Group. The webinar was sponsored by InvestiNet. A copy of the webinar recording can be accessed here.
SUBPRIME AUTO LOAN ORIGINATIONS SINK TO LOWEST LEVEL EVER
- Auto lenders continue to tighten their underwriting criteria, according to data release yesterday by Experian. The number of loans originated to individuals with credit scores under 600 is at its lowest point since Experian started tracking the data in 2010.
CONSUMER CREDIT JUMPS MORE THAN EXPECTED IN OCTOBER: REPORT
- The amount of outstanding consumer credit in the United States jumped more than expected in October, according to data released yesterday by the Federal Reserve Board.
WORTH NOTING: Tom Dundon, the former chief executive of Santander Consumer USA, is close to becoming the majority owner of the Carolina Hurricanes NHL team … Christmas lights set a house on fire in Tennessee … The government has enough money to run for two more weeks … The five leadership habits that bosses need to have for employees to trust them … Photos from the Navy blending the attack on Pearl Harbor with the present day Hawaii … Dollar General is planning to open 900 new stores next year … Pope Francis wants to change the words in “Our Father” … A Congressman is resigning after asking staffers to have his child … One half of a same-sex couple who were refused a marriage license in Kentucky is now running against the clerk who denied them … The wildfires in Southern California are getting worse … The cities where your paycheck stretches the furthest … Office Christmas parties are really toned down this year.
How failure can lead to success
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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.