The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
WEBINAR RECORDING: SKIPTRACING SECRETS AND WHAT TO LOOK FOR IN A SERVICE PROVIDER
- A trio of collection agency executives shared some of their best skiptracing tips and the criteria they use for evaluating skiptracing service providers during a webinar last week, which was sponsored by Microbilt. Florists and restaurant reviews are a great place to start, according to the panelists.
CFPB MOVING FORWARD WITH DEBT COLLECTION SURVEY
- The Consumer Financial Protection Bureau is moving forward with its plan to survey 8,000 individuals to inquire about disclosures that are made related to debt collection. The survey will explore consumer comprehension and decision making in response to debt collection disclosure forms.
MASSACHUSETTS CONSIDERS HIRING COLLECTION AGENCY TO GO AFTER UNPAID TOLLS
- The state of Massachusetts has had internal discussions about hiring an outside collection agency to go after individuals from other states who have unpaid tolls. The state has not created a Request for Proposal yet, but is considering using a third-party agency to help collect on an undisclosed amount of unpaid tolls.
CONSUMER ADVOCATES TO DESCEND ON WASHINGTON, D.C.
- Consumer advocates are going to Washington, D.C., tomorrow on what is being touted as “Consumer Justice Lobby Day.” Advocates will spend a lot of their time lobbying for stronger consumer protections and broader enforcement authority from the Consumer Financial Protection Bureau.
ECONOMY CONTINUES TO IMPROVE
- The number of consumers who expect to be better off financially a year from now increased in October, and the number of consumers who expect to be worse off decreased, according to data released yesterday by the Federal Reserve Board of New York.
WORTH NOTING: The Army has made a controversial decision to lower standards when accepting new recruits … How to triple your email response rate … Free changes you can make that will lower your electric bill … Italy has failed to qualify for the World Cup for the first time in nearly 60 years … The fastest-growing jobs in the U.S. only pay about $22,000 per year … More than 15,000 scientists have a pretty dire warning for the planet … The No. 1 Thanksgiving side dish in every state … Anthony Bourdain has some Thanksgiving tips for you … Changes in blood pressure guidelines mean more of us have hypertension … Is there a link between social media and a rise in teen suicides?
Where spacecrafts go to die
How does your body know you are full?
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.