Daily Digest – January 5. ID Theft Victims Face Deja Vu With Debt Buyers; Why You Should Respond To Requests Quickly

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

ID THEFT VICTIMS FACE DEJA VU WITH DEBT BUYERS 

• A lack of documentation making its way from one debt buyer to another is causing problems for victims of identity theft, who may convince one buyer that the debt owed is not theirs, but has to repeat the process over and over when the debt is subsequently sold to someone else, according to a legal services lawyer in Maryland who represents the victims. Calling it “re-loaded” debt when it’s sold from one buyer to another, the original buyer may not provide updates to the entity the debt is being sold to that the debt was incurred as part of an identity theft.

LACK OF SATISFACTION LEADS EMS GROUP TO CHANGE COLLECTION AGENCIES

• A Kentucky Emergency Medical Services organization is looking at changing the collection agency it uses because it is dissatisfied with its current partner. In a random sampling of accounts that were looked at, the vast majority had delays in which the billing company was not responding in a timely manner to requests from the insurance company. One collection agency was rejected as a possible option because it is owned by a competing healthcare organization.

ACA FILED BRIEF IN OPPOSITION TO CFPB IN SUPREME COURT CASE

• ACA International is pitting itself against the Consumer Financial Protection Bureau in a case that will be argued before the Supreme Court in two weeks. The case, Midland Funding, LLC v. Johnson, has had a “flood” of amicus briefs filed on both sides in recent days, as sides are being taken in whether a time-barred proof of claim can be filed in a consumer bankruptcy case.

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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.