The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
TECH LOCK CEO: MOST TECH ADMINISTRATORS LACK DATA SECURITY SKILL SETS
- Brian McManamon, the new CEO of Tech Lock, estimates most IT administrators at collection agencies do not have the skill set necessary to handle data security, and most IT departments may not be dedicating enough time to managing it. McManamon talked about the importance of data security, as well as other IT priorities, in a Q&A outlining his goals and vision as the new CEO of Tech Lock.
CREDIT CARD DEBT LOAD REACHES GREAT RECESSION LEVELS
- There are a lot of warning signs in the amount of credit card debt being racked up by individuals, according to a report from WalletHub. WalletHub is predicting that consumers will end 2016 with $80 billion in additional credit card debt, which averages out to more than $8,300 per family. The amount of credit card outstanding is now at its highest point since the Great Recession in 2008.
HOW BILL BARTMANN BECAME BILL BARTMANN
- The Wall Street Journal gives Bill Bartmann a lengthy obituary, talking about his difficult childhood and upbringing, and how he managed to grow a collection agency into a company that was worth billions of dollars. Bartmann’s secret? Treat individuals with delinquent or default accounts with respect. “Some even thought I was a friend playing a prank on them because I surely couldn’t be a bill collector,” Bartmann said.
WORTH NOTING: The Girl Scouts are trying to modernize their image … Why employees should not get the week off between Christmas and New Year’s … More proof that reading books is important for everyone … Because my three kids spent all weekend fighting over the chance to play Atari games, here are the top 50 video games of all time … Ikea renames products after people’s secret anxieties … Ten signs your boss appreciates you, and ten signs that he doesn’t … This could be the world’s most expensive car … This deal about Russia hacking the U.S. election appears to be more than fake news … Corporate relocations to Texas are expected to intensify under the Trump administration … The fight to keep people from buying artificial Christmas trees.
How many calories are in holiday foods
How bosses unknowingly demoralize employees
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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
