Daily Digest – December 9. TCPA Changes ‘Likely To Be Reversed’ Says Former FCC Staffer; Getting To Know Roger Weiss

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

TCPA CHANGES ‘LIKELY TO BE REVERSED’ PREDICTS FORMER STAFFER; COMMISSIONERS EXPECT TRUMP TO CLEAR ‘REGULATORY UNDERBRUSH’

• The Federal Communications Commission has been put into the presidential transition spotlight while also looking to educate consumers about robocalls. The two Republican commissioners have made speeches this week where they talk about their expectations for when President-elect Trump takes office next month, and Adonis Hoffman, a former legal advisor to an FCC Commissioner, came out yesterday predicting that the changes made to the Telephone Consumer Protection Act last year by the FCC are “likely to be reversed.“

MEMBER PROFILE: GETTING TO KNOW ROGER WEISS

• As a long-suffering fan of the Chicago Cubs (until recently, of course), Roger Weiss needed to develop a great sense of humor to deal with year after year of frustration and futility. But now that the Cubs have ended a 108-year drought and won the World Series, that doesn’t mean that Weiss will suddenly stop being funny. His answers to the Member Profile questions are proof of that alone. Weiss is one of the most respected and sought-after trainers in the collections industry and reading his answers about him should give you a sense of what he is in such high demand.

CONGRESSIONAL REPUBLICANS DROP PLANS TO REIN IN CFPB VIA APPROPRIATIONS BILL

• Republicans have apparently abandoned their plans to force changes at the Consumer Financial Protection Bureau via the appropriations process. A continuing resolution that would fund federal programs that are set to expire tomorrow is working its way through Congress and current versions of the bill do not have any clauses restricting actions at the CFPB.

INTERNATIONAL COLLECTION TECHNOLOGY FIRMS ANNOUNCE FINANCING

• A pair of collection-related technology start-ups, one in Canada and the other in Belgium, have announced new rounds of equity or seed financing.

WORTH NOTING: RIP astronaut and Senator John Glenn … AstraZeneca announced it is cutting 700 jobs across the country … J.C. Penney, Sears, Kohl’s and Macy’s are being sued by the city of Los Angeles for “duping shoppers into believing they got bigger bargains than they actually did” … Pilots for an airline in India claimed to be low on fuel in order to get priority landing at an airport … Disney has filed for a patent to track the eyes of theme park visitors … The union leader called out earlier this week by President-elect Donald Trump is speaking out … Ten cowardly things only weak managers do … Here are 37 free online marketing and social media classes you can take to boost your skills … What you can learn from the unusual routines of famous founders.

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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.