Daily Digest – October 31. Lawyer From Venable Offers Review Of Arguments In ACA Lawsuit Against FCC; Indian Firms Eyeing Larger Piece of Healthcare Collections Pie

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

LAWYER FROM VENABLE OFFERS REVIEW OF ARGUMENTS IN ACA LAWSUIT AGAINST FCC

• One more review of the D.C. Court of Appeals hearing oral arguments in the lawsuit against the Federal Communications Commission filed by ACA International. While the three judges were “difficult to read,” and the lawyer from Venable appears to be resigned to a result that will “continue to trouble” the industry, it was noted that at least one judge thought some of the FCC’s arguments were “silly.”

INDIAN FIRMS EYEING LARGER PIECE OF HEALTHCARE COLLECTIONS PIE

• Indian IT firms are eyeing the Revenue Cycle Management market like a hungry dog eyes a cooling pie on a window sill, according to a published report. The firms are especially targeting smaller hospitals and healthcare providers, which traditionally have outsourced some or all of the RCM functions. About 10% of RCM functions are currently outsourced offshore, according to the report.

U.K. HEALTH AGENCY HIRING DEBT COLLECTORS TO GO AFTER UNPAID MEDICAL BILLS

• The National Health System in the United Kingdom is going to start using debt collectors to try and recover some of the $400 million that is not paid by foreign tourists who are treated in U.K. healthcare facilities every year, but who do not pay their bills. The crackdown is aimed at eradicating a strategy known as “health tourism,” where people travel to the U.K. to take advantage of the free healthcare.

USA TODAY ARTICLE HELPS CONSUMERS DEAL WITH ‘ZOMBIE’ DEBTS

• It’s always important to see how the mainstream media is covering the industry, so when USA Today re-publishes an article on debt collecting, it’s worth linking to. This article focuses on “Zombie Debt,” and how consumers can “fight back.” Consumers are given a number of steps to follow with the underlying message that being proactive is a lot better than hiding and hoping the debt collector will go away.

HORSE NAMED “DEBT COLLECTOR” JUST KEEPS WINNING

• Thoroughbred racehorse Debt Collector won the second leg of Singapore’s Triple Crown yesterday, capturing the Raffles Cup. The four-year-old horse from Australia has won seven of his 10 races.

WORTH NOTING: Smartphones are putting a strain on marriages. One woman texts her husband, even when they are in the same room, because she knows she’ll get a faster response … Lessons learned about business — and life — from delivering pizza … Microsoft Word hacks … Hurricane Sandy, four years later … Did the Director of the FBI break the law when he disclosed new information about Hillary Clinton’s emails? … Tesla has unveiled solar panels that look like roof shingles … Why successful people change jobs more often … How do you compare to the average household income? … My wife loves “Flip or Flop,” but maybe it’s not all it’s cracked up to be … The craft beer market is going stale.

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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.