The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
Compensation Webinar: AccountsRecovery.net is hosting a free webinar on the topic of collector compensation on Tuesday, October 25 at 1pm EDT. The webinar is sponsored by Cornerstone Support. Register here.
STRONG OPINIONS ON CFPB RULING, IRS PLACING ACCOUNTS WITH COLLECTORS
- We start the week with some strong opinions on last week’s Appeals Court ruling involving the Consumer Financial Protection Bureau and the Internal Revenue Service’s (forced) plan to outsource collections of unpaid tax bills to private collection agencies. Alfredo Ortiz, the CEO of the Job Creators Network, applauds the Appeals Court for its stance on the CFPB, pointing to increased regulation and a declining number of new financial services institutions opening their doors as evidence that the regulator needed to be reined in. Meanwhile, Lisa Spiwak, a California lawyer, shares her opinions about the benefits of the IRS placing delinquent accounts with private collection agencies, arguing that the IRS is “not getting the job done,” especially with an unpaid tax bill of $458 billion.
CFPB ANNOUNCES THREE JOB PROMOTIONS
- The Consumer Financial Protection Bureau announced a trio of promotions late last week, in its Legal Division and its Office for Older Americans. Stacy Canan has been promoted to Assistant Director for the Office for Older Americans, John Coleman was named Deputy General Counsel for Litigation and Oversight, and Sonya White will promoted to Deputy General Counsel for General Law and Ethics in the Legal Division. All three have spent at least the past four years at the agency.
BANK CEO GIVES ADVICE TO OTHER WOMEN WHO HOPE TO MAKE THE C-SUITE
- Margaret Keane, the CEO of Synchrony Financial, and the 29th most powerful woman in the United States, according to Fortune Magazine, got her start as a part-time debt collector at Citibank. She talks about what it has been like to manage a work-life balance as an executive and a mother and how she has been able to navigate both paths simultaneously.
FLORIDA AGENCIES ANNOUNCE MERGER
- A pair of Florida collection agencies, Collection Services Inc., and Gulf Coast Collection Bureau have announced a merger and Collection Services will be moving its offices to Sarasota, Fla. by the beginning of next month. Collection Services has been in business for more than five decades and Gulf Coast Collection Bureau opened its doors in 1978.
WORTH NOTING: How to tell whether to correct a co-worker, or let it slide … Is it wrong to look up someone online before interviewing or hiring them? … Football TV ratings are down 10% this year. The media is blaming too many channels on TV … The 20 best-selling books of 2016 … The outcome of the last Washington Redskins home game before the presidential election has predicted who will win the election 17 of 19 times. Yesterday’s win for the Redskins is a good sign for Hillary Clinton … Here is what employees really want … The number of people holding multiple jobs is at an eight-year high … Hillary Clinton’s lead has hit double digits … Is salmon jerky the next billion dollar food craze? … Tiny homes are hot on TV, but cold in real life.
Nine million views in one day = something I have to link to
Why doesn’t anyone ever ask me to do these kinds of taste tests?
If you have a tip or item you would like to share, or are interested in sponsoring the Daily Digest, please contact me at [email protected].