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CALIFORNIA BOLSTERS IDENTITY THEFT LAW REQUIREMENTS FOR COLLECTORS, DEBT BUYERS
- California has beefed up its identity theft law, which was backed and supported by the California Association of Collectors and one of the nation’s largest debt buyers. The new law shortens the timeframe that collectors and debt buyers have to start an investigation of an identity theft claim, once a police report and written statement have been submitted, to 10 days, compared with 30 days under federal law. Credit bureaus must also be notified within 10 days and consumers must be notified with the results of the investigation. Current law requires notification only when a claim is found to be invalid.
HOUSE SUBCOMMITTEE TO HOLD HEARING ON MODERNIZING TCPA
- The Communications and Technology Subcommittee of the House Energy & Commerce Committee has scheduled a hearing for Thursday that will discuss modernizing the Telephone Consumer Protection Act. In a press release announcing the hearing, Subcommittee chairman Greg Walden [R-Ore.] admitted that consumers are still receiving unwanted calls while companies are having a more difficult time of legitimately contacting individuals. A witness list has not yet been posted.
PLAINTIFFS’ LAWYER GETS PROFILED FOR STANDING UP FOR THE VOICELESS
- A profile of Nathaniel Clark, a lawyer who represents consumers in lawsuits against companies — including debt collectors — alleging violations of the Telephone Consumer Protection Act. Clark says all the right things in the article about wanting to represent consumers who are receiving calls non-stop from telemarketers and debt collectors and even advocates revoking consent in writing as opposed to doing it verbally. So file this under the Sun Tzu maxim, “Know thy enemy.”
BILL TO REVAMP CFPB UNLIKELY TO BECOME LAW: LAWYER
- A bill that would overhaul the Consumer Financial Protection Bureau by replacing the director with a bipartisan five-person commission and moving the agency’s budget under the federal government’s approval process is unlikely to become law under a Democratic administration, according to a Washington, D.C., lawyer. The bill, called the Financial CHOICE Act, was passed out of committee yesterday and now moves to the full House for consideration.
WORTH NOTING: While annoying, those cell phone alerts are becoming more popular … The six habits of trustworthy leaders … How to know when to trust your gut when making decisions … A survey reveals that 3% of Americans own 50% of the guns in the country … Someone went to Red Lobster for its “Endless Shrimp” offer and stayed for eight hours … Americans waste $2 billion a year on premium gas, according to AAA … When to say no at work and why it’s important … Regions Bank and Comerica get the most complaints, according to data compiled by USA Today … Former president George H.W. Bush is reportedly going to vote for Hillary Clinton … Hundreds of individuals have been mistakenly granted U.S. citizenship … Kohl’s is hiring 70,000 workers to help out this holiday season.
The world’s youngest air hockey champion
Why you should cover the webcam on your computer
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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.