The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
INDUSTRY EXPERTS SHARE INSIGHTS INTO HOW AGENCIES SHOULD MODERNIZE
- No other industry appears to be as backwardly regulated as the collections industry. The collections industry is being forced to operate as though it were the 1970s. But there is a huge swath of technology waiting to be used, especially in the area of telephony and communications. In an article sponsored by Castel, AccountsRecovery.net spoke to a number of collections industry experts to ask them how the industry should modernize itself, and what they said will surprise a lot of people.
WHAT HAPPENS WHEN YOU INCLUDE ATTORNEYS FEES IN A REINSTATEMENT QUOTE IN THE 11th CIRCUIT
- A Circuit Court decision could have wide-reaching implications into whether companies violated the FDCPA by including attorneys fees in a reinstatement quote for a mortgage. In most other jurisdictions, it is still common to include attorneys fees in reinstatement quotes, but now it appears as though there is some movement going the other way.
WORTH NOTING: “Weird” Al Yankovic got his start in music as an accordion repo man … April car sales hit a record high … The 15 Republican contenders that Donald Trump has knocked out on his way to the nomination for president … Why employee satisfaction is a key to customer happiness … A Canadian city of 80,000 has been ordered evacuated because of wildfires … Worker productivity is at its lowest point in 23 years … A survey reveals that 70% of small retailers feel “overwhelmed” by regulations … Raising speed limits is irresponsible but we keep doing it … How many calories are in six of the most popular fast food kids’ meals? … Netflix knows which pictures you’ll click on and why … Five myths that stop people from being successful … Google and Chrysler are teaming up on a self-driving minivan.
The “Property Brothers” raced to see who could build furniture from IKEA the fastest
A guide to all the Marvel movies and how they are connected
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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
