Some quick links to start your Monday. As banks move deeper into digital, it can be hard to manage and meet customers’ expectations … The cars to watch at the Los Angeles auto show … More than 9,000 companies have moved their headquarters out of California in the past seven years, according to a new study … A report from the poorest town in the poorest state in the U.S. … Black Friday myths that are costing you cash … The terrorists who orchestrated the terrorist attacks in Paris may have used PlayStation to communicate … Why you should never fly on a Monday … The size of the auto loan market is now more than $1 trillion … The most overpriced items on menus, according to chefs … How to fake necessary feelings in the workplace … Email subject lines guaranteed to get someone’s attention … Is the end near for tech startups?
NEWS
- A Florida woman is suing Wells Fargo for allegedly making more than 6,000 automated dialer calls to her cell phone after she missed a mortgage payment. The calls came over a period of four years. Some days, her phone would ring 20 times with calls from the bank, according to a published report.
- A state’s attorney’s office in Illinois has hired Credit Collection Partners to help collect up to $2 million in unpaid fines. The agency, which works with 40 different counties in Illinois, will charge a 30% fee on top of whatever it collects – the most allowed under state law.
- The city of Sante Fe, New Mexico is getting ready to write off $9 million in uncollected debt this year, after writing off nearly $10 million last year. The city is looking harder at hiring a collection agency to help recover some of those unpaid fines, especially as it faces a $15 million budget shortfall.
- A settlement in a federal court in New York City means that up to 75,000 New Yorkers will receive $59 million. The lawsuit, originally filed in 2009, accused a number of collection agencies of a process called “sewer service,” where a they would falsely attest to serving summons or notice of complaint to consumers. About 115,000 default judgments are expected to be vacated as part of the settlement.
The 10 best websites for your career
A little motivating for your Monday morning
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