Some quick links to start your Monday. From ACA International: Audit finds flaws in department of education plan for student loan management company … The state of the auto finance market … BillingTree has completed an SSAE audit … Customer satisfaction in the auto industry is at its lowest point in 11 years … The engineers who hacked their way into a Jeep while it was being driven have joined Uber … Financial institutions fight back against those hired to be their watchdogs … Stopping the flow of maple syrup one brick at a time … Hotel concierge true confessions … Secrets from the grocery store … What the color of your logo says about your company.
NEWS
- Collection agency ABC-Amega is moving to a new office location in a hipper part of Buffalo as a means of making it a more attractive place to work.
- I’m not quite sure what the objective of this article is, but it’s worth noting because it calls debt buyers liars and actually refers to them as “debt predators,” which is a new term I’ve never heard of before.
- A Peruvian man has been indicted by a Miami grand jury for an alleged collection scheme where his call centers contacted Spanish-speaking consumers and threatened them to make payments for non-existent goods and services. The call center operators threatened deportation, prison, and negative filings on the consumers’ credit reports.
- A debt collector in Malaysia was shot on the street by an apparent gang while riding his motorcycle.
- The notches in the Federal Trade Commission’s belt against rogue debt collectors.
There was an Air Guitar World Championship
The real threat was never offshoring or outsourcing, it’s robotic automation
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