The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
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ABUSIVE DEBT COLLECTORS FIND A HOME IN BUFFALO
- Buffalo has long been a geographic hub for the ARM industry. Many collection agencies have worked out of the city and its suburbs for decades. Unfortunately, that concentration of activity has also become a breeding ground for unscrupulous debt collectors, giving the city the infamous designation of becoming “ground zero” for collection scams. Scammers have seen the “easy money” that can be had by bending or breaking the laws and cheap office space across the region make it inexpensive to open up a business, legitimate or otherwise.
HOW THE ‘PEOPLES’ COURT BECAME A SECOND HOME FOR DEBT BUYERS
- Nearly half of the 1,800 small claims court cases filed in a Florida county so far this year are lawsuits filed against individuals by debt buyers, according to a published report. Getting insights from attorneys on both sides of the courtroom, this published report shows how little individuals know — or care — when they are called to appear in small claims court.
ABA FILES COMMENT OPPOSING CFPB COLLECTION SURVEY
- The American Bankers Association has filed its comment on a proposal from the Consumer Financial Protection Bureau that wants to survey individuals about their debt collection experiences. The ABA opposed the proposal because it lacked the necessary ma
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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.