Recent Posts

Financial Issues Threatening Rural Hospitals: Report

Like companies in the credit and collection industry, rural hospitals have been facing a crisis and consolidation in recent years, but there might be an opportunity for collection agencies to help those facilities as that crisis is expected to worsen, according to a report that was released yesterday. More than …

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Getting to Know Mitch Williamson of Barron & Newburger

Like many, Mitch Williamson did not aspire to a career in the credit and collections industry. But like many, the industry is better off because people like him ended up in it anyway. Read on to learn more about Mitch, how comic books offer him an escape, and what he would …

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TrueAccord Selects Kansas City Area For Its New Office

SAN FRANCISCO, Feb. 20, 2019 /PRNewswire/ — TrueAccord, the first-of-its-kind tech platform that transforms the antiquated debt recovery industry, announced today that it has chosen Lenexa, Kansas for its new shared services operation. The company will invest $1.34 million and will expand to over 150 professionals over the next three years across sales, operations and technology functions. …

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Daily Digest – February 20. Behind the Scenes of Kathy Kraninger’s First Visit to a Collection Agency; Content of Message Helps Defense Secure Summary Judgment in TCPA Texting Case

The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us …

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New Fed Report Details Spending Expectations for Consumers

Having gathered data for more than four years, the Federal Reserve Board of New York unveiled a new report yesterday, the Survey of Consumer Expectations Household Spending Survey, which details experiences and expectations regarding how individuals and households are spending their money. For example, should a respondent suddenly see a …

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Even the Government Has Problems With Collection Letters

Like any company, the Department of Defense makes mistakes. Sometimes, servicemembers are overpaid. But when trying to recover that extra money that showed up in a servicemember’s paycheck, the DoD’s debt collection efforts are falling short of what they are supposed to be doing, according to a report issued last …

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Plaintiffs Come Out of Gates Strong to Start 2019: WebRecon

Lawsuits against collection agencies alleging violations of the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the Telephone Consumer Protection Act were all up in January, compared with December 2018, but only the FCRA was up from the first month of last year, according to data released …

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Debt$Net Integrates BillingTree Technology Bringing Clients Access to Innovative Payment Services

PHOENIX, Feb. 20, 2019 /PRNewswire/ — BillingTree®, the payment problem solvers™, today announced that Debt$Net®, the Account Receivables Management (ARM) software specialist will integrate the Payrazr® solution suite into its client-facing software platform. The integration means Debt$Net ARM clients can seamlessly offer Interactive Voice Response (IVR) and online payment portals, while also benefitting …

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Washington House Passes Bill Aimed at Ending Pocket Service

The state of Washington’s House of Representatives has approved a bill that would require collectors file a lawsuit with the courts before serving an individual with a summons and a complaint. The bill now moves to the state Senate for consideration and is one step closer to becoming law. The …

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Daily Digest – February 19. Judge Grants Summary Judgment in Favor of Plaintiff in FDCPA Letter Case; Emojis Showing Up More in Court Cases

The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us …

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County Cancels Contract With Collection Agency

A county in Mississippi is looking for a new collection agency partner, after complaints from staff about the current agency led to a parting of the ways. Pike County, Mississippi had been using Receivable Solutions Specialists for the past year, but employees within the county said they were having problems …

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