Home / Daily Digest / Daily Digest – September 19. Appeals Court Upholds Lower Court Win For Defendant in Letter Case; Survey Reveals Consumer Communication & Payment Preferences

Daily Digest – September 19. Appeals Court Upholds Lower Court Win For Defendant in Letter Case; Survey Reveals Consumer Communication & Payment Preferences

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

 

APPEALS COURT UPHOLDS LOWER COURT WIN FOR DEFENDANT IN FDCPA LETTER CASE

  • The Court of Appeals for the Third Circuit has issued a non-precedntial opinion upholding a summary judgment ruling from a lower court in favor of a defendant who was being sued for allegedly violating the Fair Debt Collection Practices Act.

 

SURVEY REVEALS CONSUMER COMMUNICATION & PAYMENT PREFERENCES

  • An overwhelming majority of individuals do not wish to be contacted about unpaid debts via phone calls, according to the results of a survey released by Intelligent Contacts. When asked how they would prefer to be contacted about an unpaid bill, only 9% said they would prefer a phone call, compared with 43% who want to be notified via email, 41% who prefer a letter, and 7% who said they’d like to be contacted via a text message.

 

N.H. SUPREME COURT RULES STATE AGENCY MUST FOLLOW COLLECTION LAWS

  • Public defenders who work to keep individuals charged with crimes from being sent to prison can not then put those individuals in jail when they don’t pay their lawyers, the Supreme Court of New Hampshire has ruled in what is being called a “historic” decision.

 

AUDIT RECOMMENDS UTAH HIRE MORE OUTSIDE AGENCIES TO COLLECT UNPAID TAXES

  • It appears as though the state of Utah is going to hire more outside collection agencies to help it recover $552 million in unpaid taxes. The recommendation was made via an audit of the Utah State Tax Commission by the state’s legislative audit committee.

 

GAO CALLS ON STUDENT AID OFFICE TO ENROLL COLLECTION AGENCIES IN CONTINUOUS MONITORING PROGRAM

  • The Department of Education’s Office of Federal Student Aid (FSA) is only dropping the ball a little bit in making sure that the private collection agencies it hires keep the personally identifiable information (PII) that is provided to them safe and secure, but where the ball is really being dropped is with banks that make loans on behalf of the government, according to a report released earlier this week by the Government Accountability Office.

 

20 YEARS IN PIONEERING COLLECTIONS: A ROUNDTABLE REFLECTION

  • Minneapolis-based DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance.

 

WORTH NOTING: A woman set a world record by going 183 miles per hour on her bike … Watch a blind high school running back score two legit touchdowns in a game … The four big personality types, according to science … The areas of the U.S. with the best quality of life … Three ways to improve your decision-making … The car models that are going away in 2018 … Sony is bringing back the Playstation … If you want to make more money, get married … Google will now be able to show if your employees are using its apps … Elton Brand is the new general manager of the 76ers … United Airlines has launched a new boarding process for its flights.

A camper that fits in a van

Habits to lose weight without dieting or exercising

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

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