The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.
AGENCY OWNER SHARES INSIGHTS INTO WHY HE FOUGHT – AND WON – INSTEAD OF SETTLING FDCPA SUIT
- Recently, Action Collection Agency out of Middleboro, Mass., was granted summary judgment in a lawsuit that was filed against it by an individual who alleged the agency violated the Fair Debt Collection Practices Act over perceived issues in a collection letter sent to the individual. AccountsRecovery.net reached out to Jay Gonsalves, the owner of the agency, and he graciously agreed to answer some questions about the suit and why he chose to defend rather than settle, which is a difficult choice facing many collection agency owners on a daily basis. Read on to learn more about why he opted to fight this case instead of settling.
MULVANEY CLEANS HOUSE AND FIRES ALL 25 MEMBERS OF CFPB’S CONSUMER ADVISORY BOARD
- Mick Mulvaney, the acting director of the Bureau of Consumer Financial Protection, does not appear to take criticism well. Days after nearly half of the agency’s Consumer Advisory Board spoke out and shared their concerns about Mulvaney canceling another Consumer Advisory Board meeting, the acting director took the bold step of firing all 25 members of the CAB, as well as everyone on the Community Bank Advisory Council and the Credit Union Advisory Council. Mulvaney said the CFPB will look to add new members to all three boards later this year.
ADVOVACY DIGS INTO CFPB DATA TO RANK AGENCIES WITH MOST COMPLAINTS
- A consumer advocacy group has stepped and taken the step usually performed by the Bureau of Consumer Financial Protection and published a list of the debt collection companies that have received the most complaints filed by consumers with the CFPB’s consumer complaint database.
REASSIGNED NUMBER DATABASE NOT TOP PRIORITY, ACA INTERNATIONAL TELLS FCC
- ACA International wants the Federal Communications Commission to adjust its priorities and instead focus on dealing with “onerous” TCPA interpretations before tackling its proposed database of reassigned phone numbers. ACA International asserted its position in a comment filed with the FCC regarding a notice of proposed rulemaking which seeks to create a database of reassigned phone numbers that would be made available to companies as a means of ensuring that those companies are contacting the proper individuals when dialing a phone number.
JUDGE TOSSES CASE FILED BY PROFESSIONAL PLAINTIFF
- A man known for filing a lot of lawsuits, including many against collection agencies, has had one thrown out by a federal judge. Judge Waverly Crenshaw Jr., from the District Court for the Middle District of Tennessee, granted summary judgment in favor of a defendant — a home security system company, in this case — after it was sued by Craig Cunningham, a name that is well-known in the ARM industry.
WORTH NOTING: Insights into one of my favorite hockey announcers and all the different verbs he uses to describe the game … U.S. diplomats in China have contracted a mystery illness … Houston is desperately looking for workers … You can now bet on sports in Delaware … KFC is testing vegetarian fried chicken … White men are most likely to get raises when they ask for them, according to a study of 160,000 workers … I had no idea they were making a sequel to “Top Gun” … A man nearly died in Texas after being bitten by a decapitated rattlesnake … The one thing people are reluctant to buy on Amazon … Why the president can pardon anyone he wants … Delivering a pizza is not supposed to get you deported.
The ultimate movie bucket list
The world is running out of sand
The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.