Home / Daily Digest / Daily Digest – February 12. Exclusive: Neeb Lays Out Vision, Goals As New CEO of ACA International; Scam Debt Collector Pleads Guilty

Daily Digest – February 12. Exclusive: Neeb Lays Out Vision, Goals As New CEO of ACA International; Scam Debt Collector Pleads Guilty

The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

 

EXCLUSIVE: NEEB LAYS OUT VISION, GOALS AS NEW CEO OF ACA INTERNATIONAL

  • Mark Neeb sat down last week and gave an exclusive interview to AccountsRecovery.net, detailing his enthusiasm and his vision as the new CEO of ACA International. Neeb has been overwhelmed by the support and positive responses he has received since news broke of his hiring last week, but he knows the honeymoon will be short if he doesn’t deliver on what is being expected of him. Click here to read more about what Neeb has in store as the first-ever industry representative who will run the association.

 

SCAM DEBT COLLECTOR PLEADS GUILTY

  • Joe Ciffa, whose “niche” in the collections industry was collecting on debts that he knew had already been paid, has pleaded guilty to a pair of felonies and will face up to eight years in prison when he is sentenced next month. He is also facing charges from the Federal Trade Commission in a separate scam. Prosecutors allege that the tactics used by Ciffa and his team netted $22 million in fraudulent collection payments during a four-year period that ended in 2015.

 

SENATORS QUESTION COLLECTION AGENCY ACTIVITY ON GOV’T STUDENT LOANS

  • A group of 12 Senators — all Democrats — have written a letter to Betty DeVos, the Secretary of Education — expressing their “significant” concern about awarding private collection agencies contracts to collect on delinquent and defaulted student loans. What collection agency executives will find interesting is the arguments made by the Senators why they think collection agencies should not be working on collecting student loans. Namely, that they are being overpaid for the work they are doing.

 

SURVEY REVEALS HOW MUCH CONSUMER ADVOCATES RELY ON CFPB

  • The National Association of Consumer Advocates has released the results of a survey indicating how the Consumer Financial Protection Bureau “benefits consumers directly, and indirectly,” through its complaint database and enforcement activities. Consumer advocates use the CFPB consumer complaints database as a place for their clients to launch grievances against financial services organizations, but also to mine for similar issues faced by other consumers.

 

WORTH NOTING: There is so much wrong with this: A 38-year-old mother and teacher has died from flu complications after deciding $116 was too much to spend on medicine … President Trump is expected to unveil the details of his $1.5 trillion infrastructure plan to help fix roads, highways, ports, and airports … Pepsi has launched a new line of sparkling water called bubly … A workplace meditation challenge that will make everyone in the office happier … Conversation topics that should and shouldn’t be discussed in the office … Bank of America is the latest company to ban this job interview question … Disney World and Disneyland raised their prices again … Adults posed as high school students for a new documentary series  … A review of Apple’s HomePod … L.L. Bean will no longer offer unlimited returns … Totally agree with this article: curling is awesome … Proof that a raise isn’t going to make you any happier at work.

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The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.

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