The payment processor also announced it is holding a webinar on December 13. The topic for the webinar is: Patient Receivables – Who Are The People In Your Care.
Participants in BillingTree’s first healthcare survey cited collecting money from patients as the most critical challenge in their revenue cycle management workflows. The inability for patients to pay their bills and concerns about regulatory compliance were also cited as key issues for healthcare providers.
“The second annual survey of healthcare providers will provide an interesting point of comparison with last year’s results, which showed providers were looking to adopt technology to improve the patient experience, maximize settlements, and manage compliance,” said Dave Yohe, vice president of marketing at BillingTree, in a statement. “The annual survey alongside our upcoming webinar both complement BillingTree’s full suite payment solutions and services for the healthcare industry.”