The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
SCARLET LETTERS: HOW TO HANDLE ROBO-DISPUTES
- Compliance experts Debra Ciskey and John Bedard share their thoughts and ideas on how collection agencies can manage those huge bins of credit reporting disputes that they are allegedly receiving from “consumers” and that are not coming from credit repair organizations. Bedard shares some potentially good news that could save agencies time and money and Ciskey’s tip is worth its weight in gold.
STATE SUPREME COURT UPHOLDS ACCRUAL OF POST-JUDGMENT INTEREST
- The Missouri Supreme Court has upheld a lawsuit against a pair of individuals who were trying to sue a healthcare facility for charging post-judgment interest. In this case, because the judgment was non-tort related, the automatic accrual of interest was permissible.
FCC SEEKS COMMENTS ON CREDIT UNIONS’ TCPA PETITION
- The Federal Communications Commission has taken the next step and issued a notice seeking comment on a petition that would exempt credit unions from the prior-expressed consent rules of the Telephone Consumer Protection Act. Credit unions want to be able to send text messages and use autodialers to make phone calls to members without worrying about whether those communications violate the TCPA.
CAINE & WEINER MOVING CORPORATE HEADQUARTERS TO LARGER OFFICE
- Caine & Weiner is moving its corporate headquarters to San Fernando, Calif., as it seeks a bigger space for its 150 employees, according to a published report. The new office space has 17,000 square feet, up from its current office which has 14,400 square feet.
WORTH NOTING: The Supreme Court yesterday struck down an Appeals Court ruling that banned travel to certain Muslim-majority countries … A majority if Americans either don’t know about the data breach at Equifax or don’t care … Why you should always fly with a tennis ball … More sordid details about Harvey Weinstein … How successful people trade time for money … The U.S. men’s national soccer team embarrassed themselves last night and it cost them a shot at next year’s World Cup … Breaking down the latest “Star Wars” trailer … Sears Canada is closing all of its stores … Nine ways your office may be killing you … There are now 124 million obese children worldwide… What to say when you have three minutes to make a great impression … President Trump wanted a tenfold increase in the number of nuclear weapons … The winners of this year’s MacArthur’s Genius Grants.
A secret, invitation-only restaurant at Newark airport
Why is it so hard to cure cancer?
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.