Home / Daily Digest / Daily Digest – May 9. Billing Problems at Armed Forces Hospitals; How Nebraska Can “Cure” Its Lawsuit Problem

Daily Digest – May 9. Billing Problems at Armed Forces Hospitals; How Nebraska Can “Cure” Its Lawsuit Problem

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

ARMED FORCES HOSPITALS FACING SERIOUS PROBLEMS HANDLING UNPAID DEBTS

  • An interesting look at how servicemembers overseas have to deal with healthcare bills from the 26 hospitals worldwide that are run by the U.S. Navy. In particular, the U.S. Naval Hospital in Yokosuka in Japan has 20,000 unpaid bills as of two years ago, and is now sending those bills out to families. The Navy’s hospitals are now using a pilot program operated by the Treasury Department, called Centralized Receivables Service, which acts as a collection agency for departments of the federal government. An Inspector General’s report on the issue of unpaid medical debts revealed $73 million in overdue bills at one Army hospital alone.

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HOW NEBRASKA CAN “CURE” ITS LAWSUIT PROBLEM

  • The state of Nebraska should take steps like increasing the filing fee for lawsuits and expanding the amount of property that is exempt from seizure and garnishment to slow down aggressive debt collectors, the Cornhusker state’s largest newspaper proposes in an editorial. The editorial is a response to an article that was published last week that detailed how Nebraskans are being subjected to more lawsuits than residents of other states.

TCN LAUNCHES HEALTHCARE CALLING TECHNOLOGY PLATFORM

  • TCN has launched VocalRx, an automated patient engagement platform that aims to improve the debt collection process for healthcare providers. Among the options included are automated bill payment reminders, technology to match an inbound caller with their health records faster, and an interface that makes it easier to create calling campaigns.

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Carpool karaoke with Gwen Stefani, George Clooney, and Julia Roberts

If you have a tip or item you would like to share, or are interested in sponsoring the Daily Digest, please contact me at mike@canvasbusinessmedia.com.

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

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